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Accessing ICS

Nautronix Integrated Customer Support operates 24 hours a day, 7 days a week and 365 days a year. The spread of our offices around the world means there is always a Nautronix office open on working days.

Out with these, each office has an on-call service to ensure Nautronix can deal with your queries and problems efficiently and quickly.

To further complement our customer support, Nautronix also operates a support email address service which can be used to log technical issues, send and receive data files / instructions and send service requests etc. The email service to the top right of the page automatically copies your email to all our offices, however if you require urgent attention we recommend that you also contact us by phone - +44 (0) 7831 418170

To help us deal with your call or email efficiently, can you please state or have the following information at hand:

  • Vessel name (if applicable)
  • Caller's name
  • Telephone / fax numbers and email address
  • Nautronix product
  • Full description of the problem or service required.
ENQUIRE
Contact: Alan Nicol
Director of Operations

tel: +44 (0) 1224 775700
email: Alan.Nicol@nautronix.co.uk


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INTEGRATED SUPPORT
From our offices around the globe NAUTRONIX provides Integrated Customer Support 24 / 7 / 365
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